Customer Feedback

Thank you for visiting the LC. We hope you enjoyed your visit and will come and see you again soon. The LC is dedicated to providing 'World Class Service' and values its customers' opinions and feedback to help improve and deliver this service.

The LC is offering customers the chance to win 4 FREE waterpark passes every month. All you need to do is take the time to tell us about your last visit to the LC and you'll be entered into our FREE PRIZE DRAW...

Your comments and suggestions will help us to understand what is going well and where we can improve. Please could you take the time to answer a few questions regarding your last visit..?

  • Firstly, how would you rate your visit to the LC overall?
     
  • Why do you say that?
     
  • Did you think the waterpark and changing rooms were clean and well kept?
     
  • Did you think the lifeguards were attentive and professional?
     
  • Do you think the waterpark offers good value for money?
     
  • Would you visit the waterpark again?
     
  • Which of these is your favourite part of the waterpark?
     
  • Did you use one or more of our cafe/restaurants when you visited the LC?


     
  • What did you buy?





     
  • Did you think the staff were friendly and helpful?
     
  • Did you think the restaurant areas were clean and well kept?
     
  • Would you visit these areas again?
     
  • When you visited did you use any of the other facilities at the LC?






     
  • Finally, taking everything into consideration how likely would you be to recommend the LC to others?




     
  • Please add any further comments.
     
  • We would be grateful if you could answer some questions about yourself...
     
  • Full Name:
     
  • Address/postal code:
     
  • Telephone number:
     
  • Email address:
     
  • Are you...

     
  • How old are you?
     
  • Did you visit...
     
  • Do you consider yourself to be...

     
  • What is your ethnic background?
     
  • Where did you hear about the LC?
     
  • Would you like to receive further information on upcoming events and offers at the LC?